4 ms·
For comparison: Media Temple typically takes a couple of hours to respond to a ticket. So that's still not bad.
by chc 13y ago
For comparison: Media Temple typically takes a couple of hours to respond to a ticket. So that's still not bad.
- dougbarrett 13y agoAs does Rackspace, even with their manage server services. More times than not when I go to Rackspace Chat to speak with someone, there is a bit of troubleshooting but then a ticket needs to be opened and response time is usually 4-6 hours. Not ideal at all.