Ask HN: Do you think Twitter should better accommodate Support accounts?

Do you think it's within Twitter's road map to better accommodate Support Accounts? E.g. Instead of an agent signing off as ^SC within the tweet username would be individual to that tweet (but based off the original username) e.g. "MediaTemple (Sean)"? Maybe it goes against their focus on simplicity and minimalism, and most likely it would just complicate a great product. But would be interested in hearing HN's thoughts...