> there is no WAY this guy would have had an issue if he was with namesilo and had both protections enabled Except their customer support has a process to bypa

> there is no WAY this guy would have had an issue if he was with namesilo and had both protections enabled Except their customer support has a process to bypass those 5 security questions: http://www.namesilo.com/Support/Forgot-Domain-Defender-Answers http://www.namesilo.com/Support/Forgot-Domain-Defender-Answe... How can you be sure their customer support can't also be socially engineered? I'm actually hesitant to use a service which requires 5 security questions to make a change, because I bet so many people forget their answers that their support is lax when it comes to bypassing them.