3 ms·
Just like anything else dealing with emotions, keeping them out of your startup is a sure way to put a bullet in it. Emotions like joy, trust, interest and sur
by kordless 13y ago
Just like anything else dealing with emotions, keeping them out of your startup is a sure way to put a bullet in it.
Emotions like joy, trust, interest and surprise are critical to engagement with customers. Marketing is basically raising interest. Product deals with the rest. The CEO broadcasts all of them, if he's good at his job.
You also can't keep negative emotions from injecting themselves at the most inopportune time. How you handle those negative emotions, on the other hand, has far reaching implications.
- gerbal 13y agoThis guy seems like yet another smart person who assumes themselves supremely rational and really is just bad at coping with their emotions. As you said, running any successful enterprise depends on being aware of your emotions, your customers emotions, your collaborators emotions. You can't treat emotions as some alien thing you can ignore until they go away. All that will do is poison your project.