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Ahh I see, I wasn't thinking from the perspective of a marketplace seller on Amazon. I do know that in fraud prevention it's common to not explain what the pro
by SyneRyder 13y ago
Ahh I see, I wasn't thinking from the perspective of a marketplace seller on Amazon.
I do know that in fraud prevention it's common to not explain what the problem is, because it tells fraudsters which filter they've tripped (and potentially how to evade it on their next attempt), but it certainly doesn't help genuine people caught in a false positive.
- FireBeyond 13y agoAs a customer, yes, they can be (are) great. I have close to 1,000 orders in seven years, tens of thousands of dollars. Yet I sold a camera lens on Marketplace. Perhaps the tenth thing I'd sold. I was willing to be patient to get a better price. Nine items sold, no problem. This one arrived three days after the "expected delivery date". The buyer complained, and my Marketplace account was canceled. I could appeal. I pointed to history, inclement weather. Said I'd be willing to be flagged "Fulfilled By Amazon-only", if that was possible. "After review, our decision stands and you will remain permanently disqualified from using Amazon Marketplace."