The way I see it, this is the same as trying to check into a hotel without a valid ID or credit card. If they can't verify to a reasonable extent who you are, t

The way I see it, this is the same as trying to check into a hotel without a valid ID or credit card. If they can't verify to a reasonable extent who you are, the hotel will just refuse doing business with you. Is that discrimination? No, they would be certain to lose money overall if they didn't do that, even if you in particular are a nice person and intended to pay cash on checkout. As long as Stripe made clear what their position was, as to not waste this person's time or money, I don't see a problem here. It can be a business decision to flip a coin and permanently turn away all the customers that get the wrong side, if doing that magically increases profits. You can't even call it bad customer service since they are not a customer and will never be one.