4 ms·
seems like it would be tough to file a complaint for them not letting you process. I would imagine that right (to deny your business) is spelled out in their T
by billclerico 13y ago
seems like it would be tough to file a complaint for them not letting you process. I would imagine that right (to deny your business) is spelled out in their TOS (something, which in my experience@wepay, is something that regulators fixate on).
if they were holding your money without a schedule of release, that would probably be a stronger ground for a complaint.
- JumpCrisscross 13y agoCFPB and DFS complaints open an officially mediated channel between you and the company. Regardless of what is in their ToS, there should be a good reason for denying services with no option for assistance than - this helps that reason get teased out and evaluated. Further, when consumer finance issues come up in D.C. or Albany it is these complaints which inform the debate. Having no documentation means regulators flying blind.
- ubernostrum 13y agoKeep in mind that financial services are regulated, and they cannot simply TOS the regulations away. It may well turn out that there's grounds for action here, and the people who know the regulations are best-equipped to say if there is.