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I went through this almost two years ago, with the key difference being that I was able to sign up with Square and accept payments around four years ago (whenev
by HectorRamos 13y ago
I went through this almost two years ago, with the key difference being that I was able to sign up with Square and accept payments around four years ago (whenever they launched). I even interviewed there at one point, just like you.
After two months, they closed my account because I was living in Puerto Rico at that time and there are no partner banks in Puerto Rico. Once I moved to San Francisco and linked Square with my new California bank account, I was able to accept payments again.
Then one day I got a notification indicating that my account had been closed, and that the decision is final. I contacted Support, and they reiterated that their decision was final, and could not communicate with me any further.
It is the weirdest interaction I've ever had with a company. I still use them as a payment method and I'm a big fan of the company, but I feel disappointed whenever I log in and they remind me that my merchant account is disabled.
- ama729 13y ago> I still use them as a payment method and I'm a big fan of the company Why? If you had such a bad relationship with a company, why use them and why being such a fan? I genuinely don't understand, if I had an interaction like this, I would never recommend them.
- HectorRamos 13y agoThey only banned me from accepting payments. I can still use them to pay at any establishment that uses Square, which, here in the Bay Area, is a very common sight. Aside from the refusal to explain why I cannot accept payments, I haven't had any negative interaction with the company. They just seem unable to provide any further information, for either legal or policy reasons.
- PhantomGremlin 13y ago> They only banned me from accepting payments. I can still use them to pay at any establishment that uses Square Other than that, Mrs. Lincoln, how did you enjoy the play? I agree with the GP poster, I'm at a loss to comprehend why you continue to "enable" companies like this to continue bad business practices.
- astrange 13y agoUnable to do something for policy reasons just means "we decided not to do it". It's their own policy, which they can change anytime, so they can hardly hide behind it.
- Einstalbert 13y agoWow, amazing. I always thought Square was going to rise to top by being better than Paypal in the customer support corner. Guess I was way wrong.