I did ring technical support to get the issues fixed last Thursday -- apparently a higher level technician will call me back within '10 working days'. Hmm. I'm

I did ring technical support to get the issues fixed last Thursday -- apparently a higher level technician will call me back within '10 working days'. Hmm. I'm not trapped by a 12 month contract, which is why I'm not too annoyed about the situation. My cabinet will get fibre fitted early next month, so I should only have to endure Sky for another month or two thankfully, which is ok by me.