It baffles me for ages now, how do PC keep such high selling levels, when even now, if you buy a laptop, very likely you will have a crap which will require som

It baffles me for ages now, how do PC keep such high selling levels, when even now, if you buy a laptop, very likely you will have a crap which will require some technician attention before you will be able to use it properly. Not to speak about crappy apps that comes already installed. Last time I experienced problems was with Samsung Chronos 7 laptop, that my girlfriend bought last Spring. Weird RAM usage issues, Windows issues, etc. In the end, it really wasn't the experience that average laptop buyer is after and no doubt that some then looking into alternatives (tablets) eagerly.