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This article seems very dismissive of Stripe even though it claims to be fair to them. "But that was before 2011: When PayPal realized it was hated and named a
by codegeek 13y ago
This article seems very dismissive of Stripe even though it claims to be fair to them.
"But that was before 2011: When PayPal realized it was hated and named a new president in David Marcus who dramatically changed the culture "
Really, is this true ? The above statement seems to claim that Paypal is not that hated anymore. Current paypal users who have been long term users, I wonder what they have to say.
"The reason PayPal held its ground for so long despite its poor reputation is because it had the most consumer account data and the most name recognition."
Umm, I would say No. The reason was "monopoly" and companies like Stripe have been a major reason that the monopoly has dwindled.
"PayPal had become the big, ugly monster, screwing up transactions left and right with a mix of poor technology and bad customer service. Merchant accounts were frozen haphazardly, and the company often took its sweet time unfreezing them. PayPal was so widely loathed among developers, founders, and customers that even with its advantages of scale, ubiquity, and familiarity, companies were eager to try something else."
Is this all really in past tense ?
- dangrossman 13y ago> Current paypal users who have been long term users, I wonder what they have to say. I opened my PayPal account in July of 2000 and they were my primary processor for 11 of the 13+ years since. They've never given me a reason to hate them, or even dislike them. None of the "horror stories" I've read about others seemed irrational once all the facts were on the table. I never understood the integration gripes either, particularly before all the newer offerings came about (express checkout, paypal pro, etc). It was always just pasting in a payment button, defining a notification URL, and an IPN script comprised of 20 lines of code in any language -- it's just POSTing back the same POST you received.
- jarrett 13y agoI tried them in the early 2010s. My biggest gripes: * Hard-to-find, outdated, labyrinthine documentation. * Confusing web front end. * Flakey login. I had trouble accessing my account more than I should have. * Flakey POSTing back to my server. Notifications came through late or not at all. All of that together was a deal killer for me. Granted, a few years have passed. So perhaps these issues have been corrected. But it would be hard to persuade me to use PayPal again.
- zengr 13y ago>> Hard-to-find, outdated, labyrinthine documentation You should check the current documentation, up there since 2012: https://developer.paypal.com/ https://developer.paypal.com/