Most businesses and entrepreneurs have a double standard. We complain when someone doesn't answer our help desk call on weekends, yet are determined not to work

Most businesses and entrepreneurs have a double standard. We complain when someone doesn't answer our help desk call on weekends, yet are determined not to work on weekends ourselves. We complain when an UI of an app we're using in unintuitive, yet when someone complains about your app, you tell them you got lots of bug to address and know about it.