4 ms·
to not clarify that the books were illegal when rescinded is nearly as grave a mistake as to allow them to be sold in the first place. rather than being in fro
by tdonia 17y ago
to not clarify that the books were illegal when rescinded is nearly as grave a mistake as to allow them to be sold in the first place. rather than being in front of this and stopping these books from being sold - which was something they had every right to bar & would have been a pr conflict for exactly no one- amazon instead designed a system that allowed bad content to be sold with a kill switch in place so 'in the event of a mistake, it could be rescinded' - they deserve this pr storm because they've earned it. they've broken trust with their consumers on not one but 2 fronts here - foremost, they offered an ILLEGAL product for sale on their website. secondly, rather than explain the fact that this was illegal, they immediately attempted to go back in time and undo it - something that directly conflicts with a value proposition offered on the premise that books create memorable value and that their consumers might notice if a book suddenly goes missing. Amazon deserves what it's getting and we can only hope this will be loud enough to set the precedents & standards that define a better eventuality next time a similar situation arises.
- uptown 17y ago"He who controls the past controls the future. He who controls the present controls the past."