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Seeing this comment makes me realise how much of a crazy technical risk I made choosing to use Stripe when I did. My company started charging for things in Apr
by Negitivefrags 13y ago
Seeing this comment makes me realise how much of a crazy technical risk I made choosing to use Stripe when I did.
My company started charging for things in April 2012, but I made the decision to use Stripe months before that, something like January 2012. Only 4 months after you launched!
We only did 1500 transactions on our launch day, yet at the time it was enough to break your service for a little while due to load. Your customer service at the time was really great and you refunded all the transaction fees for our launch day and gave us a list of all the customers who had tried and failed to make transactions so we could contact them.
I don't think I realised at the time how small you guys were. We are lucky that you guys didn't fail, and I doubt that the me of today would have relied on such a young company. Certainly we could have moved to a different payment processor, but losing all the saved card data would have sucked a lot.
So great work on that!
- pc 13y agoThanks for taking the risk :-).
- deleted 13y ago[deleted]
- nwenzel 13y agoLarge companies tend to have arbitrary size requirements for potential vendors before allowing them to become an approved vendor. But I think companies should consciously choose startups as vendors for precisely that reason. Startups care more about figuring out what it takes to make customers happy.
- yesimahuman 13y agoYep, same here. Had our first customers in February 2012 on Stripe. Glad it worked out, but we always knew it would :)