3 ms·

(I'm not associated with Stripe) Can you please give at least one example or suggestion?

diziet 13y ago
Sure, glad to give feedback, though this would make sense if you're familiar with using stripe. Our team is of course not one of Stripe's larger users, though we do use them enough to fall under one of the volume discounts. Here's a few things that I can think of from the top of my head: When selecting a user to change the plan, the modal takes about 3-4 seconds to populate the new plan dropdown. The new plan dropdown is like 200px wide, which makes managing multiple plans pretty cumbersome. The main dashboard view only has Gross Volume, with no way to switch to other views (ie, no way to take into account refunds) Event view is pretty cumbersome for managing things, as it shows only 20 events at a time. Also, event filters apply to all of customer payments, not one ( so going to filters resets whatever customer you were looking at ) Logs are labeled with non human readable things like "200 DELETE /v1/customers/cus_2fdyjF3lV1FYyc/subscription" There's no dedicated "Name" field for customer details though there is a name field that lives under card details.
- pc 13y ago
  This is great feedback -- thanks very much!
  - diziet 13y ago
    Happy to swing by your office sometime when you're hosting one of those hackathons (we're a few blocks away ourselves) :)
    - pc 13y ago
      That would be great -- want to drop me an email (patrick@stripe.com) to coordinate?
- naz 13y ago
  > Event view is pretty cumbersome for managing things, as it shows only 20 events at a time. Here's a secret URL for you: https://manage.stripe.com/events?count=100 https://manage.stripe.com/events?count=100 :)
- icelancer 13y ago
  >When selecting a user to change the plan, the modal takes about 3-4 seconds to populate the new plan dropdown. The new plan dropdown is like 200px wide, which makes managing multiple plans pretty cumbersome. I agree with this. I was wondering "What Stripe UI improvements?" because I am largely happy with the UI (very much so, actually). But there are corner cases that could use some tweaking. This is definitely one. The main dashboard could have some more information, or could be customizable, I agree. Not high priority for me but would be nice.

Sure, glad to give feedback, though this would make sense if you're familiar with using stripe. Our team is of course not one of Stripe's larger users, though we do use them enough to fall under one of the volume discounts. Here's a few things that I can think of from the top of my head: When selecting a user to change the plan, the modal takes about 3-4 seconds to populate the new plan dropdown. The new plan dropdown is like 200px wide, which makes managing multiple plans pretty cumbersome. The main dashboard view only has Gross Volume, with no way to switch to other views (ie, no way to take into account refunds) Event view is pretty cumbersome for managing things, as it shows only 20 events at a time. Also, event filters apply to all of customer payments, not one ( so going to filters resets whatever customer you were looking at ) Logs are labeled with non human readable things like "200 DELETE /v1/customers/cus_2fdyjF3lV1FYyc/subscription" There's no dedicated "Name" field for customer details though there is a name field that lives under card details.

pc 13y ago
This is great feedback -- thanks very much!
- diziet 13y ago
  Happy to swing by your office sometime when you're hosting one of those hackathons (we're a few blocks away ourselves) :)
  - pc 13y ago
    That would be great -- want to drop me an email (patrick@stripe.com) to coordinate?
naz 13y ago
> Event view is pretty cumbersome for managing things, as it shows only 20 events at a time. Here's a secret URL for you: https://manage.stripe.com/events?count=100 https://manage.stripe.com/events?count=100 :)
icelancer 13y ago
>When selecting a user to change the plan, the modal takes about 3-4 seconds to populate the new plan dropdown. The new plan dropdown is like 200px wide, which makes managing multiple plans pretty cumbersome. I agree with this. I was wondering "What Stripe UI improvements?" because I am largely happy with the UI (very much so, actually). But there are corner cases that could use some tweaking. This is definitely one. The main dashboard could have some more information, or could be customizable, I agree. Not high priority for me but would be nice.