4 ms·

Pull that trick on me and I'd go a mile out of my way not to give you business any more. And I wouldn't be alone. Punishment of cheaters and exploiters is a hum

• dllthomas 13y ago
  Is there cheating going on here?
  • raganwald 13y ago
    There is if you lie to the customer. There isn't if you say "Tough bananas, the written quote expired, we both get to renegotiate."
    • dllthomas 13y ago
      Fair enough.
• raganwald 13y ago
  Your outrage is noted. I feel exactly the same way about the way highly admired companies around here behave, only they have nicer names for exploitation like "price discrimination" and "market segmentation" and "monetizing customers."
  • fennecfoxen 13y ago
    The universities have that one won hands-down: they call it "financial aid."
  • PhasmaFelis 13y ago
    So it's okay to lie to your customers and be an asshole as long as other people are doing it too.
    • raganwald 13y ago
      No, that's not what I said. What I said was, I understand his outrage, and here's an example of where I feel it too. Empathy.