I've tried using AeroFS, over and over again to no avail. I've emailed support numerous times for help - nothing. One response only literally 10 days after a f

I've tried using AeroFS, over and over again to no avail. I've emailed support numerous times for help - nothing. One response only literally 10 days after a few follow-ups. That's unacceptable. Their OSX Client doesn't work with Mavericks (10.9) "not supported" was the answer I received. Syncing is another issue, files not syncing, little explanation as to why, across systems without the Virtual Appliance. Confusing documentation. I would love to use AeroFS or another private-cloud variant, but the above problems/issues have made both myself and my team very hesitant to ever using or trying this product again. I think it's important for the team to hear this, and I hope you guys work on what's important to end-users.