I once had a different service refuse to cancel my account unless I called them. Supposedly it was "for security", but I hadn't even signed up via phone, so tha

I once had a different service refuse to cancel my account unless I called them. Supposedly it was "for security", but I hadn't even signed up via phone, so that made no sense. I emailed their head of media relations, and said that I was going to publicize that they steal money from people. They apologized and cancelled my account in less than an hour.