Working with a new client this year and I've been coordinating with the old developer migrating their hosting to my hardware. Long story short the client wante

Working with a new client this year and I've been coordinating with the old developer migrating their hosting to my hardware. Long story short the client wanted to move registrars also. Moving from Network Solutions required a phone call from the client to Network Solutions. They proceeded to confuse my client by explaining they really didn't need to transfer the name out, just request the new name servers from me. They also tried to up sell a garbage SEO package. I've never used Network Solutions, but the way they operate is ridiculous.