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In theory their ToS may cover something like this, but charging a customer for a recurring payment they did not agree too should be pretty clear cut. Additiona
by mey 13y ago
In theory their ToS may cover something like this, but charging a customer for a recurring payment they did not agree too should be pretty clear cut. Additionally they did send a notification prior to the charge, but there is no prior authorization from the customer so that's shaky ground. IANAL etc, legal counsel could tell you if there is a case worth pressing. I only deal with this fun at work as a developer :)
Edit: This is pretty clearly not an "error" in the system, so their legal team (if there is one) must consider the billing valid in some way.
Full legal text
http://www.fdic.gov/regulations/laws/rules/6500-1350.html http://www.fdic.gov/regulations/laws/rules/6500-1350.html
Edit 2:
A compliant either though your local attorney general or the FTC may be appropriate.
http://www.consumer.ftc.gov/articles/0341-file-complaint-ftc http://www.consumer.ftc.gov/articles/0341-file-complaint-ftc