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Your pricing page is not as clear as it could be. When people read "$0.001 each" they sometimes understand it to be one thousandth of a cent rather than one th
by appleflaxen 13y ago
Your pricing page is not as clear as it could be.
When people read "$0.001 each" they sometimes understand it to be one thousandth of a cent rather than one thousandth of a dollar.
Even though you are completely correct/accurate, people find it confusing (1).
Wouldn't it be clearer to say "1 cent fore every ten uses" (or "10 calls for a cent" or "a tenth of a penny per call")?
Admittedly, your audience is semi-technical, and should parse it correctly, but why not simplify it?
[1] http://verizonmath.blogspot.com/ http://verizonmath.blogspot.com/
- jawns 13y agoMaybe it's because I'm semi-technical, but "$0.001 each" is clearer to me than "1 cent for every 10 uses." I mean, I recognize that they're synonymous, but the former clicks in my mind faster than the latter. So, if, as you admit, the service's audience is semi-technical, and if the average semi-technical person's brain works like me (big assumption, I know), I would argue that they should stick with $0.001.
- cmaggard 13y agoThe part I was unclear about, actually, is whether or not one is charged for the first 2500 if one were to hit that threshold.
- mjwhansen 13y agoThe first 2,500 are always free. So 2,501 would be $0.001. I'll make that clearer on the site -- thanks!
- mjwhansen 13y agoOther founder here -- sorry about that! We can definitely make it clearer, you're right.
- abus 13y agoThat would only be an issue if they wrote 0.001c. $0.001 is very clear.