Aside from the incredible usefulness of the data herein -- thanks, backblaze! -- this is also the kind of marketing that I don't mind. Backblaze got egg on its

Aside from the incredible usefulness of the data herein -- thanks, backblaze! -- this is also the kind of marketing that I don't mind. Backblaze got egg on its face yesterday on HN when someone's critical report (rightly) got upvoted. Today they make up for it by giving us an interesting and useful data chart. I know it sounds weird, but for whatever reason I read this as demonstrating a high level of corporate responsibility and attunement to customers. They could have compensated by instead, say, dropping a few grand on buying journalists and 'reviewers', like Microsoft does. But they didn't. Instead, they were cool. To me that signals that they'll also take care of whatever problems they've had recently. (Note: I have no affiliation with Backblaze.) I'm currently not shopping for an online backup service but if that ever changes, I now have a good feeling about Backblaze, and I hope that other services take a similar approach to repairing customer relations when they are fraught. Shit happens, even to backup providers. It's how you respond that matters most.