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>And this is part of what makes email close to useless these days. Outside of your own organization you have no idea if your mail was delivered or black holed a
by benihana 13y ago
>And this is part of what makes email close to useless these days. Outside of your own organization you have no idea if your mail was delivered or black holed at a server somewhere never to be heard from again.
I work in the domain of email and I'm not really sure how you came to this conclusion. I work on an internal team at a fairly well known e-commerce site and because of a few simple metrics, we have very high confidence in our mail being delivered. Not only marketing newsletters but also transactional emails like receipts and shipping notifications.
- greenyoda 13y agoI'll second that. I've been using e-mail since the 1980s and have never had a problem with receiving a legitimate e-mail. Banks and other businesses always tell you to add their notification addresses to your contact list to avoid their messages being marked as spam, but I've never found this to be necessary.
- wl 13y agoSpeaking for myself, you've got reliable delivery for the kinds of emails that matter least to users. I really don't care to receive most "transactional" emails and I definitely don't care about newsletters. Meanwhile, my experience with gmail is that I sometimes miss individual emails from human beings because they got caught in the spam filter. This state of affairs doesn't make email useless, but the system does seem to favor sophisticated bulk senders with tons of resources to devote to the problem over real people just trying to communicate something important.