> I'd wager that if you compared the volume of email today with the volume of paper mail then, the increased velocity of transactions would account for almost a

> I'd wager that if you compared the volume of email today with the volume of paper mail then, the increased velocity of transactions would account for almost all of the difference. Doubtful, and methinks the article nails precisely why it's not the case. Back then, workers didn't cc their every move to their boss and colleagues, whereas nowadays doing so often is the norm. Be it FYI or CYA, the cc is used and abused. Reporting and RFC channels from the past have been replaced by live -- and overwhelming -- data streams of information.