There is indeed a great amount of value derived from "empathy". Indeed, I'd go so far as to say trust(worthiness) is the greatest of all economic assets. It's a

There is indeed a great amount of value derived from "empathy". Indeed, I'd go so far as to say trust(worthiness) is the greatest of all economic assets. It's an idea that scales: true for any person (=how much authority you are delegated) and even firms & countries (=more trust=>more teamwork, reciprocicated specialization, and openness to new ideas). The downside, is that empirically the world bifurcates into those who build trust...and those who betray it for opportunistic advantage. Empathy, thus needs to be put in context. It can be used constructively, but (false) empathy is also the halmark of a psychopath. So on that front, caveat emptor. Or as once was put: trust, but verify. But with those minor caveats, this is IMHO a very useful topic for awareness at a strategic level as you build out your career.