4 ms·
That could be because Apple's forums are not the venue for support. For developer support, there's rdar. For customer support, there's AppleCare. They state thi
by eddieroger 13y ago
That could be because Apple's forums are not the venue for support. For developer support, there's rdar. For customer support, there's AppleCare. They state this pretty clearly, and there are perennial reminders when the iOS betas come out and the forums get flooded with non-devs who brick their iPhones.
Apple gets my repeat business (read: magic) by solving my hardware and software problems reliably and quick when I present them through the appropriate channels, go well over a decade now. For one particular repair, I was given a loaner machine, and another resulted in being updated to newer hardware - common stories amongst people who use their AppleCare.
- youngtaff 13y agordar is very hit and miss - I've got bugs in there that are several years old. Also unlike other companies all the bugs are hidden so you can't actually see whether other people have the issue, how they've solved it etc. Apple is probably one of the most unfriendly companies to deal will as they seem obsessed with secrecy even when none is needed.