Back in the day, when there was no internet (only the arpanet) and Unix systems shipped with 10 manuals in nicely bound cases (I had one I was in my 20's at the

Back in the day, when there was no internet (only the arpanet) and Unix systems shipped with 10 manuals in nicely bound cases (I had one I was in my 20's at the time) things moved much slower and a vendor would never consider acting like this because they served primarily business customers (and institutions). Just the memory on my first Unix system was like $4000 a MB. It came with a 70mb hard disk. To me the change most likely came around 1981 when the IBM PC came out and was sold to consumers who basically believed that it was them that was stupid and not something wrong with the machine. Manufacturers then learned that they could shove things into the pipeline and fix them later and that they actually got a fair amount of slack in the marketplace from the "stupid" end users. People who knew their shit using these machines were totally outnumbered by computer illiterate people. In other cases the ubiquitous "tech guy" made money because things didn't work so who was he to complain? That's what kept Microsoft in power. The tech guy ecosystem. I'm curious if anyone else agrees at all with my take. Strictly my opinion having been around computers so many years.