3 ms·

In the face of certain despair, it's humorous that Freshdesk pulls off the "I'm so smug, come join us" pitch. If I was a Freshdesk customer, I'd be a little wor

In the face of certain despair, it's humorous that Freshdesk pulls off the "I'm so smug, come join us" pitch. If I was a Freshdesk customer, I'd be a little worried about the political pow-wow being played. It's quite clear that Freshdesk is looking to get acquired by Microsoft. One of the prerequisites is to smacktack the ol' Microsoft 'legacy' and then whistle dixie.

slowdown 13y ago
Also, watchout when you bad mouth them on HN, they use shady tactics to downvote comments written against them (I was a victim once; their employees downvoted me in groups). I don't trust this company nor their employees at all - In fact, it doesn't take a genius to figure out that this blog post was posted by one of their employees and the blog post is just a glorified landing page. "We're not scared of Microsoft, so signup right now"
- pedalpete 13y ago
  What makes you so sure you were downvoted by freshdesk employees and not just HNers who thought your comment was ineffective at portraying a useful point? note: I am not nor have ever been a freshdesk employee
- goldenkey 13y ago
  Fixed that for you: "We're not 90s Microsoft, so signup right now"
chrismorgan 13y ago
I look at the article and instead say “well played, Freshdesk—well played!” It doesn’t look to me that they’re looking to get acquired at all; they’re just making very good use of a rare PR situation which could much more easily, but much less effectively, be ignored. If I was a contented Freshdesk customer I would expect to be very pleased by such an article which gives such assurance that they’re not going anywhere. (As it is, I’m not a customer—but I do like the look of their product and would recommend trying it if such a need was coming up in anything I was involved in.)
tanzam75 13y ago
> It's quite clear that Freshdesk is looking to get acquired by Microsoft. The reason there's a blog post is because Microsoft just acquired Parature. Why would Microsoft want to acquire a different company in the same space?

slowdown 13y ago

Also, watchout when you bad mouth them on HN, they use shady tactics to downvote comments written against them (I was a victim once; their employees downvoted me in groups). I don't trust this company nor their employees at all - In fact, it doesn't take a genius to figure out that this blog post was posted by one of their employees and the blog post is just a glorified landing page. "We're not scared of Microsoft, so signup right now"

pedalpete 13y ago
What makes you so sure you were downvoted by freshdesk employees and not just HNers who thought your comment was ineffective at portraying a useful point? note: I am not nor have ever been a freshdesk employee
goldenkey 13y ago
Fixed that for you: "We're not 90s Microsoft, so signup right now"

chrismorgan 13y ago

I look at the article and instead say “well played, Freshdesk—well played!” It doesn’t look to me that they’re looking to get acquired at all; they’re just making very good use of a rare PR situation which could much more easily, but much less effectively, be ignored. If I was a contented Freshdesk customer I would expect to be very pleased by such an article which gives such assurance that they’re not going anywhere. (As it is, I’m not a customer—but I do like the look of their product and would recommend trying it if such a need was coming up in anything I was involved in.)

tanzam75 13y ago

> It's quite clear that Freshdesk is looking to get acquired by Microsoft. The reason there's a blog post is because Microsoft just acquired Parature. Why would Microsoft want to acquire a different company in the same space?