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Certainly not, but the "costly returns" implies an expectation that the customer would ship the product back if it were sent in error.
by Zikes 13y ago
Certainly not, but the "costly returns" implies an expectation that the customer would ship the product back if it were sent in error.
- TrainedMonkey 13y agoI think costly returns in this case is UPS shipping items back to Amazon warehouse in case they are unclaimed for a while.
- SyneRyder 13y agoAmazon once sent me the wrong parcel by mistake. I expected a long convoluted returns process, but instead Amazon just said I could keep all the items and that anything I didn't want, I should give to friends or a local charity. It's probably cheaper & more time-efficient for Amazon to write off the cost of the item than to deal with reshipping & restocking an item that can't be sold as new anymore.