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As I continue to say in these threads (and it's been a long time), Balanced has terrible third-party support while Stripe dominates them. We have this ridiculo
by icelancer 13y ago
As I continue to say in these threads (and it's been a long time), Balanced has terrible third-party support while Stripe dominates them.
We have this ridiculous non-overlapping issue with payment processors:
Balanced - Same day payouts (!) to WF, next-day to anyone else. ACH processing. Documentation isn't great. Third-party support is horrible. (Tickets are open on my [relatively popular] software of choice and have been for months; no timetable has been set.)
Stripe - Infinitely better documentation. Easier implementation. Outstanding third-party support. Crazy good APIs. Seven-day rolling payments (sigh).
Square - Next-day processing. Physical dongle. Easy to use web store. No APIs (for fuck's sake).
It's like each company looks at one another and figures out a way to best frustrate segments of the market, ensuring that no one provider can handle it all.
As for me, I put through low-mid six figures through Stripe and Square but I'd switch to Balanced if they would engender better support amongst third-party providers. Stripe has worked with me to cut payout speed, but it's not anywhere close to Square/Balanced. And if Square opened up their APIs, I'd leave everyone behind assuming third-party support was there.
Yeah, these guys are all better than Paypal/Authorize.net, but good god figure it out, please.
- loceng 13y agoStripe will have no motive to start doing same-day payments as long as they are dominating in different areas - the interest they collect on the money for those 7 days is quite valuable.
- collision 13y agoWe don't collect interest on customer funds and -- if you run the numbers -- it wouldn't be of any significant value if we did.
- loceng 13y agoThanks for the response. Who collects it then? I can't imagine it stays idle..
- zende 13y agoI know the part about interest. You can't collect interest on money that's not actually your own, which is the same case with any payments company. Out of curiosity, why don't you release the money faster?
- uladzislau 13y agoFraud protection, isn't it obvious?
- jareau 13y agoNo
- zende 13y ago(ceo of balanced) > Tickets are open on my [relatively popular] software of choice and have been for months; no timetable has been set.) I'm sorry to hear that. What software would you like to see Balanced support?
- icelancer 13y agoThis was opened 11 months ago: https://github.com/balanced/balanced-api/issues/268 https://github.com/balanced/balanced-api/issues/268 But it appears it was updated just yesterday by someone with WP experience, so maybe it will be done soon? Would love to test it out.
- deleted 13y ago[deleted]
- remear 13y agoHi! I work on the documentation for Balanced. I'd love to hear your feedback. What do you not like? What would you like to see us improve? What do you like about Stripe's docs? I'm currently working on updated documentation and welcome any feedback you have. https://docs.balancedpayments.com/1.1/overview/ https://docs.balancedpayments.com/1.1/overview/
- acchow 13y agoSquare has an API to access data: https://connect.squareup.com https://connect.squareup.com
- icelancer 13y agoBut not to charge cards.