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Microsoft to Open Retail Stores Next to Apple’s

• icey 17y ago
  If they get into the PC support business (as suggested in the article); I foresee doom for the Geek Squad / any other consumer tech support shop. They don't even have to be any good at support; they will get plenty of customers just by having the Microsoft name.
  • LogicHoleFlaw 17y ago
    Honestly I'd pay money for competent technical support offered at the consumer level. A tech with an in-depth knowledge of the Microsoft stack is an impressive thing to watch. Most of my experience with such people has been in large corporate environments. I'm a Unix guy through and through and when my windows boxes are misbehaving I'd much rather pay someone who knows the system well to find the problem.
  • drhowarddrfine 17y ago
    The Geek Squad services more than just Microsoft stuff.
    • icey 17y ago
      The question is whether they will be left with enough business to stay alive. I'm positive their bread and butter is windows issues. Why would anyone go see the Geek Squad with a Windows issue when they can go see "the Microsoft guy"?