3 ms·
My father seems to have the knack of buying printers and scanners that don't transition between Windows versions. I had no idea that printer drivers could break
by jamesgeck0 13y ago
My father seems to have the knack of buying printers and scanners that don't transition between Windows versions. I had no idea that printer drivers could break between Windows 7 and Windows 8, but they did.
He began emailing documents to himself and printing from his Windows 7 laptop.
About six months after Windows 8 was released, HP finally released a supposedly compatible driver for his printer. Upon installation of the driver, the system detected the same printer twice, and neither of the detected devices worked. Additionally, every application I tried printing from crashed as soon as the printer dialog appeared.
The situation was resolved when we discovered that HP has a Windows 8 compatible generic postscript driver that works with just about everything.