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I agree. It also ignores the high switching cost with Dropbox. These companies just get more critique because of how prominent they are. Companies f* up all the
by iterable 13y ago
I agree. It also ignores the high switching cost with Dropbox. These companies just get more critique because of how prominent they are. Companies f* up all the time. You don't lose all your customers after one f* up.
- snowwrestler 13y agoExactly--any significant competitor to Dropbox faces the same technological challenges and risks that Dropbox faces now. So let's say that users are as fickle as the article implies. They have a little problem, so they jump from Dropbox to a new competitor. Then they have a little problem with the competitor...so they jump on to the next startup service? And the next? And the next? People are not dumb; they know that similar products face similar challenges. If data loss is possible with Dropbox, it will be possible with a Dropbox competitor too. Maybe even more likely, if the competitor is an unproven startup.