Having a great Ops staff also helps ;) Of note is Thomas Limoncelli who wrote "The Practice of System and Network Administration" [1] and "Time Management for S

Having a great Ops staff also helps ;) Of note is Thomas Limoncelli who wrote "The Practice of System and Network Administration" [1] and "Time Management for System Administrators" [2] works for Stack Exchange (formerly at Google). The Practice of System and Network Administration is basically the bible for most sysadmins, myself included. ps. I only singled Thomas Limoncelli out as an example just to highlight the caliber of their Ops staff. [1] http://www.amazon.com/Practice-System-Network-Administration-Second/dp/0321492668 http://www.amazon.com/Practice-System-Network-Administration... [2] http://www.amazon.com/Management-System-Administrators-Thomas-Limoncelli/dp/0596007833 http://www.amazon.com/Management-System-Administrators-Thoma...