> Also most people if they have an issue will automatically leave a bad review instead of contacting the support email to get it resolved. because most people

> Also most people if they have an issue will automatically leave a bad review instead of contacting the support email to get it resolved. because most people are used to working with big products. Even me, a developer, this is the first time I considered that you could in general email support and not get some patronizing useless robot. It makes sense now that I think about it, since so many of the apps are made by small sized development firms or even just lone wolfs, there's a good chance I could get a human, maybe even another dev! In general, that would never happen with a large and well known product. Faced with that, people take the only outlet they feel with maybe change something. The best app ever part. Well... People always exaggerate, ALWAYS. :)