I can vouch for this with Rackspace as well. Our account is nowhere near $30k per month, but we do pay the $100/month managed service fee. I've had multiple con

I can vouch for this with Rackspace as well. Our account is nowhere near $30k per month, but we do pay the $100/month managed service fee. I've had multiple conversations in regards to new services and infrastructure changes that might save us money. It's always good to approach any of your business-critical vendors and service providers to discuss pricing. You might find that they are more than willing to negotiate.