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> But I don't know if/how you have that conversation with Amazon. I do. I've had a conversation like that with Amazon. What I found is the Amazon hosting team
by jph 13y ago
> But I don't know if/how you have that conversation with Amazon.
I do. I've had a conversation like that with Amazon. What I found is the Amazon hosting team is excellent: they moved mountains for my account to get us to success.
The Amazon account exec arranged immediate discounts and bridge services, even working through the holidays, then brought in multiple engineers for phone calls with me to teach me how to optimize our project to cost less to run. Every one of the Amazon people who helped me was 100% on board with finding ways to make the project successful.
That conversation is always worth having with vendors in my experience. They may be able to come up with ideas, or offer rebates, or promotions, or even convertible note financing toward the next fundraising round.
- yeldarb 13y agoCan vouch for this as well. So far Amazon customer service has been great for us as well. We just got introduced to our account manager a couple of months ago but she has been very helpful in getting us connected with the right people and helping us save money on our monthly usage.
- chanux 13y agoI loved Everpix and wanted you guys to succeed. But when I finally heard the bad news, I thought Amazon should buy Everpix and make their cloud drive super awesome with it (Right now cloud drive is nearly terrible). Everpix was a great product and I still can't believe there is no one who sees value in it.
- jusben1369 13y agoKudos to Amazon then and thanks for sharing.
- ericcholis 13y agoI can vouch for this with Rackspace as well. Our account is nowhere near $30k per month, but we do pay the $100/month managed service fee. I've had multiple conversations in regards to new services and infrastructure changes that might save us money. It's always good to approach any of your business-critical vendors and service providers to discuss pricing. You might find that they are more than willing to negotiate.