I think meebo is an entirely different service. It's basically a web-based interface that allows communication on traditional IM protocols/networks, like OSCAR

I think meebo is an entirely different service. It's basically a web-based interface that allows communication on traditional IM protocols/networks, like OSCAR/AIM, XMPP/Google Talk, etc. So, it's different in that it doesn't really provide company-specific networks, it makes traditional public IM networks web-accessible. It also, like IM patterns in general, is one-on-one chat first, group maybe, in the kinds of workflow it promotes. If you've used IRC much, this is team- or group- oriented first, private maybe. We tend to think this fits the real needs of workplaces better, because the group/team approach is more like a meeting (widely communicative, don't-repeat-ourselves, no secrets, etc) vs. hallway conversations (not well disseminated to all those who could benefit from it, inefficient from a repeating answers perspective, etc). Thanks for the input on the frontpage. We're considering a redesign. I mention monetization in the initial post. We're planning on charging per-user per-month fees to companies. Good point about being forthright about this; we should really give this thought, b/c we don't want customers feeling like we've pulled a bait-and-switch on them.