at least with word of mouth, i can gauge the veracity of their statement. If I know Bob has unrealistic expectations, I'll take his opinion with a grain of sal

at least with word of mouth, i can gauge the veracity of their statement. If I know Bob has unrealistic expectations, I'll take his opinion with a grain of salt. I would only know that because I'm Bob's friend. If Jane says "They suck. Don't go there." but in more words, I tend to take it at face value and place less significance on any individual review.