I think he was burned a bit by what happened in the Ruby/Rails/Mongrel/etc. situation, and it's even worse when it affects your livelihood, and he lashed out as

I think he was burned a bit by what happened in the Ruby/Rails/Mongrel/etc. situation, and it's even worse when it affects your livelihood, and he lashed out as a result. Outside of that situation, I've heard nothing of good things about him; and in my (limited, online-only) interactions with him, he's been unfailingly polite/patient/helpful/etc.