Unsolicited advice as a former T-Mobile customer: offer a real microcell and lose those shitty boosters, integrate Wifi calling with stock Android phones as it

Unsolicited advice as a former T-Mobile customer: offer a real microcell and lose those shitty boosters, integrate Wifi calling with stock Android phones as it is currently unavailable for the Nexus phones, and move your call centers back from the Philippines. I normally am not one of these America-centric culture warriors, and I have no problem understanding even very thick accents. But the specific form of ingratiating behavior that their call center employees are trained in is egregious. They are trained to, apparently, wrap every sentence front-and-back with terms of politeness and overt demonstrations of respect. A conversation can follow like this: Rep: Please may I place you on hold sir as I look up your account so that I can better be able to serve you and fulfill your request? Me: Sure Rep: Thank you so much and please hold I will return shortly to further assist you. ... Rep: Yes, hello thank you sir for waiting your patience is very much appreciated and I was able to access your account so that I can provide you now with an adequate resolution to your request. I really hate to pick on the reps this way because this is very good work for them and they try hard to accomodate a foreign culture. They are just trained in the worst combination of verbosity and obsequiousness.