2 ms·
Thanks for bringing this up. A couple of clarifications (I work on risk at Stripe): 1. This failure mode existed up until a few months ago, but has since been
by anurag 13y ago
Thanks for bringing this up. A couple of clarifications (I work on risk at Stripe):
1. This failure mode existed up until a few months ago, but has since been fixed. In order to avoid anyone wasting time, we have systems that alert us to potential ToS violations as soon as someone sets up their account. We review these alerts right away, and reach out to users well before they've started accepting payments.
2. We never cancel or refund transactions that have even a remote chance of being legitimate. For cases where we have to stop accepting payments for a website because of ToS issues, we're always happy to give users as much time as they need to transition off of Stripe if they've already started accepting payments through us.
If you're aware of recent cases where we haven't done this, I'd really appreciate knowing about them. You can reach me at anurag@stripe.com.
- rbritton 13y agoGood to know. Thanks for an official answer.