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Stripe adds multiple account support
- dsk139 13y agoHipchat needs to do this.
- saiko-chriskun 13y agoseriously
- farmdawgnation 13y agoThere are about five hundred services that need to do this, to be honest. The separation between a user and an account is one that's largely not valued when people are originally modeling applications, but it probably should be. (Speaking for myself as well here.)
- mokkol 13y agotrello needs to do this.
- temuze 13y agoYeah, for Trello, I have to switch Google accounts to go between personal and work boards. Kind of a pain.
- jewel 13y agoThe way I work around this is launching a separate chrome for each account. For example, I have a work-trello and a personal-trello command in ~/bin, but you can use shortcuts in Windows or whatever the equivalent is in OS X. chromium-browser --app=https://trello.com https://trello.com --user-data-dir=/home/jewel/.profiles/personal-trello They can run concurrently and are completely isolated. I don't think this is possible with firefox yet. I use app mode since I don't need the normal navigation when using it this way.
- fomojola 13y agoFirefox has done this for a very long time: its called profiles and you can read up on it at https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data https://support.mozilla.org/en-US/kb/profiles-where-firefox-.... You can simply run firefox.exe -p and pull up the profile manager (you have to make sure all instances of Firefox are closed first) and you can create as many profiles as you want. Once you have a profile (for example, "worktrello") you can launch it with firefox -P "worktrello" -no-remote and it will be a completely separate process, with its own cache and cookies and all.
- StavrosK 13y agoSame with Chrome, only it has a UI. Click the person icon at the top left.
- anthonys 13y agoI know you probably don't want to move, but slack.com has done multi-account management for team chat really well.
- xfour 13y agoThis is exactly the feature I was hoping would show up, Stripe you continue to be one step ahead.
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- sokrates 13y ago\o/
- memset 13y agoThis is great! This is one of the things we looked at when choosing a credit card provider. (We did not end up choosing Stripe, but this certainly sweetens the deal. Always looking for a better rate!) Does this mean that we could have multiple accounts, with different soft descriptors, merged together? Would we also be able to see, in a single report, the transactions for all of the accounts (rather than having to log in separately to download sales data?) Can't wait to see more of your de-annoying features!
- pc 13y agoI'd love to hear why you didn't choose Stripe -- feel free to drop me a line. I'm patrick@stripe.com.
- nicarus1984 13y agoI have to say that not only do you have a very good product/service, but I am constantly impressed by your engagement in it and apparent commitment to your customer base.
- pc 13y agothanks!
- rbritton 13y agoI'm not the OP, but I opted for Balanced over Stripe due to the delay in getting paid. Aside from that I prefer Stripe's API and overall experience more.
- steveklabnik 13y agoBalanced employee here: if anyone's wondering, we do next day deposits for all accounts and same-day deposits for Wells Fargo accounts. Some people even just use is solely for payouts. And rbritton, as the guy in charge of the API these days, I'd love to hear how I can make it better.
- DizzyDoo 13y agoI recently released my first self-published browser game (http://scarletsword.com http://scarletsword.com) and used Stripe for the microtransactions. It's wonderful, and easy, and updates like this one make me excited for its future development. You know, as if it's not good enough already.
- ChrisNorstrom 13y agoWait. Stripe has micro transaction support? I can't find it on their pricing page where is it? How does it compare to Paypal's micropayments pricing (5% + 5¢ instead of the standard 2.9% + 30¢).
- hartleybrody 13y agoWas literally looking for this yesterday, Stripe is always reading my mind :)
- frankdenbow 13y agoSame here, have a part of an app that I'd like a separate account for so this matches up perfectly.
- curiouslurker 13y agoWhen will Stripe Integrate with 1ShoppingCart? Tired of Merchant account and Gateway fees.
- jonknee 13y agoYou should probably ask 1ShoppingCart...
- AhtiK 13y agoIf you simply want multiple account support to easily switch between them inside the browser then adding it to any website is easy -- Chrome User Profiles (Settings-Users-Add new User). Super easy to set up and switch between the instances. You can even set an icon for the user that is always shown at the top right corner. Saves lifetimes if you have multiple twitter, FB etc accounts to manage and don't need a special marketing SaaS.
- pixelcort 13y agoThis is awesome! Just tried it now; it also lets you keep multiple windows open with different users at the same time.
- mflindell 13y agoInteresting, Im in Australia and I have had this feature in Stripe for a few days already from when I signed up. The only issue I have had is that I cant find where to delete accounts. Otherwise, congrats to the Stripe team!
- downandout 13y agoThis is great, I have been considering switching to Stripe and this has almost sealed the deal. One question if a Stripe employee happens to come in here: The horror stories I have read make me nervous about switching. I have read about massive delays in getting paid with only vague explanations, and in more than one case Stripe actually reversing all charges made by a merchant after allowing a new account to exist for several days. Merchants performed services/shipped products based upon Stripe charges, then Stripe reversed the charges with essentially no explanation. These reversals were supposedly not at the request of cardholders. What percentage of accounts suffer these types of issues?
- rbritton 13y agoI have no affiliation with Stripe aside from developing on their API. One of the explanations I've heard in regards to this is a scenario something like the following: 1. Merchant sets up Stripe account. 2. Merchant begins processing credit cards. 3. Stripe's vetting process kicks in and takes a look at Merchant, finding that Merchant is operating a business type that is prohibited by Stripe's TOS. 4. Stripe cancels all transactions and locks the account. From what I can tell Stripe allows you to start charging immediately and only some time later does the vetting process kick in where a human takes a look at the merchant. When the merchant is operating a business that is prohibited[0], this happens. [0]: https://stripe.com/prohibited_businesses https://stripe.com/prohibited_businesses
- downandout 13y agoI can see that happening. My business is allowed (custom app development) but I'm not sure I want to take the gamble on possibly not getting paid for a week of work. One of the scenarios I read stated that Stripe said the reversals were because their automated system believed that the person behind the account was the same as one that had already been canceled, but that the detection system wasn't 100% accurate and they were awful sorry if the decision had been made in error. It offered no appeals process. That story made me particularly nervous since ISP's recycle IPs etc.
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- riteshpatel 13y agoAwesome. We have US, UK and AU Stripe accounts and this is exactly what I was wishing for a few weeks back. Thank you :)
- coob 13y agoGreat, any news on multiple subscription support?
- collision 13y agoIt's coming! Happy to give you beta access -- john@stripe.com.
- roycehaynes 13y agoThis is awesome. Glad they introduced this feature sooner than later.
- almost 13y agoHello stripe people, any plans to add some kind of facility for micro-payments anytime soon?
- jareau 13y agopc probably has the authoritative answer, but this Quora answer by Vish Shastry might shed some light: http://www.quora.com/Online-and-Mobile-Payments/When-will-Stripe-start-working-on-micropayment-pricing/answer/Vish-Shastry http://www.quora.com/Online-and-Mobile-Payments/When-will-St... Excerpt: >I have no particular insight into Stripe's product roadmap, but my guess is that they probably won't put 5% + $0.05 pricing into the market anytime soon. That pricing would put them underwater on individual transactions, since it costs more than that to process a charge to a credit / debit card. >Amazon and PayPal can only do it because a) PayPal can sometimes process payments to a user's bank account (instead of their credit / debit card) or pull funds from a user's existing PayPal balance, which costs them next to nothing and b) Amazon also sometimes routes payments through a bank account, but they also don't have high margins and can live with some 'loss leader' transactions.
- robotfelix 13y agoAs nice as new features are, I do wish you'd work on bringing all of your existing features to non-US customers first! Your international support is definitely better than most payment processors (Balanced I'm looking at you), but it's been over six months since you introduced Transfers to US customers. I'd love to know if there is a technical/legal reason behind this? The US has a number marketplace payment solutions but I've yet to come across any European ones.
- pc 13y agoWell, it's a tough balance, and much of it can't be expedited just by applying more manpower -- beyond mythical man month considerations, there's also the fact that we're often waiting on other partners. Given that, working on new features doesn't necessarily slow our international expansion. But I hear you. Hope to have more to report before too long.
- jareau 13y agoBalanced employee here. Thanks for calling us out, robotfelix (honestly). We're working on expanding internationally, but until then checkout mangopay.com for European marketplace payments.
- ewang1 13y ago@pc: You guys should allow authorizations to last much longer than 7 days. PayPal allows up to 30 days before expiration.
- manuelflara 13y agoCool! Just the other day I was wondering if Stripe supported this, because otherwise it would've been a pain in the ass to have multiple projects on Stripe. Thanks!
- patio11 13y agoWhile I really appreciate this feature, I'd love it even more if I could get multi-account reporting (from Stripe or anybody using the API). I have 3 Stripe accounts and don't have a problem with password management, due to having LastPass, but answering simple questions like "How much money should I expect to receive in transfers in the next week?" requires me to do three context switches and then math. (Also, mentioned this to support years ago, but even on a single account there's no "sum of scheduled transfers" on the transfer page, which has always struck me like a number likely to be of interest to many people.) This is a priority for me which is annoying enough to mention and to have bought various Stripe reporting apps speculatively, hoping one would implement it, but below the cusp of "Screw it, I'll figure out how to use the reporting API then do summary stats on a cron job and dump them onto one of my dashboards."
- silverbax88 13y agoLove it. I haven't had a need for this yet but I could definitely see how this would be beneficial.