I just use SO as a quick triaging of issues / questions. It, like most web things, are marginally better than a web search. Better to go to IRC if it's a tech

I just use SO as a quick triaging of issues / questions. It, like most web things, are marginally better than a web search. Better to go to IRC if it's a technical question, but again that might not get a response. Btw, for Rails there's a free phone hotline staffed by volunteers: http://rails.pockethotline.com/ http://rails.pockethotline.com/