Yes Linode's support is perfect, they are up 24/7 which is important because big changes need to happen while most users are asleep. It's crazy to take down a

Yes Linode's support is perfect, they are up 24/7 which is important because big changes need to happen while most users are asleep. It's crazy to take down a big site during peak hours. Usually it's EARLY morning when I need the most help, in that middle-of-the-night lull when traffic is low. Just opened some tickets (hours ago) and DigitalOcean is not nearly as responsive as Linode. That's something to consider before moving!