> I suspect this is the case for a chunk of that $10B. Why? AppStore sales keep going up year after year. That would suggest most people have a good experience

> I suspect this is the case for a chunk of that $10B. Why? AppStore sales keep going up year after year. That would suggest most people have a good experience. I think most people might have more realistic expectations. Your gripes are basically with software in general. Occasionally you get a dud app, crashy game, or otherwise regret a purchase. This has been my experience with software for the last I dunno 25 years or so. It takes some effort to find the good software for any platform. We all put up with it because we know there is very good software out there. It's worth the effort to seek it out.