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Because it's not good enough that the site is back, we need to pile on and complain too...

by nhangen 13y ago

lukeqsee 13y ago
I'm not complaining. I'm asking a legitimate question. A popular site has been down for a significant period of time; I think a postmortem will be insightful.
- nhangen 13y ago
  If you're asking, it means you know that PG authors them in most instances. The fact you felt the need to start a new thread, just minutes after the site is back, tells me you're anxious and overeager.
  - lukeqsee 13y ago
    I don't disagree with your assessment. I think it's more of an opportunist running an (admittedly) self-serving social experiment of my own. And I was also curious (naturally) and well-aware someone would ask the question. I wasn't complaining, however. :) Edit: clarification on motivation.
yaddayadda 13y ago
Asking a technical site about a technical site outage isn't, in and of itself, complaining. It's an opportunity to learn.
deleted 13y ago
[deleted]
bradly 13y ago
Asking for a postmortem is not complaining.
- nhangen 13y ago
  The site has been up for minutes and already asking for a report. I'm sure that's the last thing on PG's mind at this point. It's just clueless and classless.
  - Udo 13y ago
    > It's just clueless and classless. Speaking of which, I think you got the wrong impression here about the motivation of your fellow HNers who are simply curious. Your doubling down by snapping at people is really not the solution either. Take a step back and look at this thread again. I think you misinterpreted the situation. Nobody's upset because of the outage. Isn't it understandable that people are giddy to find out what happened, though?
    - nhangen 13y ago
      OP didn't even ask nicely, and if you read the follow up to my comment, you'll see that the OP was motivated by something other than curiosity.
      - Udo 13y ago
        On the surface it seems fortuitous that the OP confessed to ulterior motives for asking the question, however it's misleading to bring this up, since that was not your original criticism at all - instead you accused us collectively of piling on and complaining. Had your criticism been that lukeqsee is behaving lame and trollish, you might have been received much better. Personally, I couldn't care less who gets the stupid points for actually asking the question - I believe getting points for posting stories is a bug anyway. And the question itself is so simple and minimal, it doesn't really make sense to think of it in terms of being nice or not. It seems appropriate to me to just assume by default that it is being asked nicely and leave it at that.
        lukeqsee 13y ago
        Thank you, Udo. (I would hope nobody misunderstands, but I am entirely serious.) Edit: Udo edited his post, so I replied. > lame and trollish I partially agree. On one hand, it is both. On the other hand, like I said above, someone would post the question. > I believe getting points for posting stories is a bug anyway. I completely agree. Actually encouraging conversation and actively adding to the conversation is much better for the community. Perhaps 25% or 50% points for posts would level the field.
EpicEng 13y ago
Who's complaining? I only see curiosity.
jader201 13y ago
This is a bit silly. Anytime a (very active) social site goes down for a few minutes, people are interested in what happened, why, and what is being considered to prevent it going further. There's no doubt that the whole time it was down, these questions were being asked -- both by PG and co. as well as the end users. Not that we expect immediate and concrete answers, but it's certainly expected that the question will come up. And it's pretty common for services to post a quick update stating the issue, cause, and postmortem at a high level, once service has been restored. I know I try to do this every time my site goes down for even a couple minutes, let alone ~24 hours, and it has nowhere near the activity of HN. Several HNers have the same question, thus the reason it is the top-voted new post.
- nhangen 13y ago
  I agree that knowing what happened is a legit curiosity, I'm just calling the op out for being a point sniffer.
  - jader201 13y ago
    I'm saying, though, that asking this alone doesn't make them a point sniffer. Somebody was bound to ask it within minutes of service being restored because I'm sure everyone was curious of this after seeing HN go down for several hours. I know it was on my mind, just out of curiosity, and was one of the first topics I looked for when I found service had been restored.
alan_cx 13y ago
You know.... just to help you in future... Your post might have done better if you had gone at it this way: "Hey guys, PG and his minions are probably flat out on a couch somewhere, breathing many sighs if relief, and slinging back a well earned Scotch (might be a cider). Could be a while until we hear form them."

Because it's not good enough that the site is back, we need to pile on and complain too...

by nhangen 13y ago

Because it's not good enough that the site is back, we need to pile on and complain too...

I'm not complaining. I'm asking a legitimate question. A popular site has been down for a significant period of time; I think a postmortem will be insightful.

nhangen 13y ago
If you're asking, it means you know that PG authors them in most instances. The fact you felt the need to start a new thread, just minutes after the site is back, tells me you're anxious and overeager.
- lukeqsee 13y ago
  I don't disagree with your assessment. I think it's more of an opportunist running an (admittedly) self-serving social experiment of my own. And I was also curious (naturally) and well-aware someone would ask the question. I wasn't complaining, however. :) Edit: clarification on motivation.

yaddayadda 13y ago

Asking a technical site about a technical site outage isn't, in and of itself, complaining. It's an opportunity to learn.

deleted 13y ago

[deleted]

bradly 13y ago

Asking for a postmortem is not complaining.

nhangen 13y ago
The site has been up for minutes and already asking for a report. I'm sure that's the last thing on PG's mind at this point. It's just clueless and classless.
- Udo 13y ago
  > It's just clueless and classless. Speaking of which, I think you got the wrong impression here about the motivation of your fellow HNers who are simply curious. Your doubling down by snapping at people is really not the solution either. Take a step back and look at this thread again. I think you misinterpreted the situation. Nobody's upset because of the outage. Isn't it understandable that people are giddy to find out what happened, though?
  - nhangen 13y ago
    OP didn't even ask nicely, and if you read the follow up to my comment, you'll see that the OP was motivated by something other than curiosity.
    - Udo 13y ago
      On the surface it seems fortuitous that the OP confessed to ulterior motives for asking the question, however it's misleading to bring this up, since that was not your original criticism at all - instead you accused us collectively of piling on and complaining. Had your criticism been that lukeqsee is behaving lame and trollish, you might have been received much better. Personally, I couldn't care less who gets the stupid points for actually asking the question - I believe getting points for posting stories is a bug anyway. And the question itself is so simple and minimal, it doesn't really make sense to think of it in terms of being nice or not. It seems appropriate to me to just assume by default that it is being asked nicely and leave it at that.
      - lukeqsee 13y ago
        Thank you, Udo. (I would hope nobody misunderstands, but I am entirely serious.) Edit: Udo edited his post, so I replied. > lame and trollish I partially agree. On one hand, it is both. On the other hand, like I said above, someone would post the question. > I believe getting points for posting stories is a bug anyway. I completely agree. Actually encouraging conversation and actively adding to the conversation is much better for the community. Perhaps 25% or 50% points for posts would level the field.

EpicEng 13y ago

Who's complaining? I only see curiosity.

jader201 13y ago

This is a bit silly. Anytime a (very active) social site goes down for a few minutes, people are interested in what happened, why, and what is being considered to prevent it going further. There's no doubt that the whole time it was down, these questions were being asked -- both by PG and co. as well as the end users. Not that we expect immediate and concrete answers, but it's certainly expected that the question will come up. And it's pretty common for services to post a quick update stating the issue, cause, and postmortem at a high level, once service has been restored. I know I try to do this every time my site goes down for even a couple minutes, let alone ~24 hours, and it has nowhere near the activity of HN. Several HNers have the same question, thus the reason it is the top-voted new post.

nhangen 13y ago
I agree that knowing what happened is a legit curiosity, I'm just calling the op out for being a point sniffer.
- jader201 13y ago
  I'm saying, though, that asking this alone doesn't make them a point sniffer. Somebody was bound to ask it within minutes of service being restored because I'm sure everyone was curious of this after seeing HN go down for several hours. I know it was on my mind, just out of curiosity, and was one of the first topics I looked for when I found service had been restored.

alan_cx 13y ago

You know.... just to help you in future... Your post might have done better if you had gone at it this way: "Hey guys, PG and his minions are probably flat out on a couch somewhere, breathing many sighs if relief, and slinging back a well earned Scotch (might be a cider). Could be a while until we hear form them."