Great tour of the problems, but I felt my sympathy with the writer deflate quite a bit when he said that (at one point) he hadn't updated in a while. As a softw

Great tour of the problems, but I felt my sympathy with the writer deflate quite a bit when he said that (at one point) he hadn't updated in a while. As a software developer, it's irking to see people bitterly complaining about bugs that were fixed and made available as free updates a long time ago.