I find it so frustrating that many organisations put massive efforts into software that is very locked down and not as good as the community would provide for t

I find it so frustrating that many organisations put massive efforts into software that is very locked down and not as good as the community would provide for themselves and probably share for free. This is particularly obvious in the case of media companies and banks. If they provided a nice API instead of specialised webapps, there'd be beautiful and more functional applications available for free to their customers within weeks.