So, I don't know about the north/south american systems, but in the UK when a manufacturer or a store fails to meet their obligations you sue them in small clai

So, I don't know about the north/south american systems, but in the UK when a manufacturer or a store fails to meet their obligations you sue them in small claims court. I've never heard of a company not settling out of court, they don't want a precedent set against them and they don't want to fly their lawyers out to talk about a laptop return for a day.